Privacy Policy

1. Introduction

SmallBussi ("we", "our", or "us") operates the SmallBussi platform at smallbussi.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect the following information:

• Phone number – Used for account verification (OTP) and booking notifications.
• Business name and booking link – Provided by merchants during registration.
• Customer name and contact info – Provided when customers make a booking.
• Booking details – Date, time, service type, and notes related to appointments.

3. How We Use Your Information

• To verify merchant identity via SMS one-time passwords (OTP).
• To send booking notification alerts to merchants via SMS.
• To facilitate the booking process between customers and merchants.
• To improve and maintain our platform.

4. SMS Messaging

By registering on SmallBussi, merchants consent to receive SMS messages including OTP verification codes and booking notifications. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

• Message frequency varies based on booking activity.
• Carriers are not liable for delayed or undelivered messages.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We only share data with:

• Twilio – Our SMS provider, to deliver text messages.
• Supabase – Our database provider, to store booking and account data.

6. Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure database access controls.

7. Data Retention

We retain your data for as long as your account is active. You may request deletion of your data by contacting us.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@smallbussi.com